Contact us

Contact us

Contact us

Get in touch with our Support Team about anything that you couldn’t find in our Help Center.

Get in touch with our Support Team about anything that you couldn’t find in our Help Center.

E-mail

We reply as soon as possible.

Chat

When you’re a logged-in customer, our chat support is available 24/7 to assist you anytime.

Frequently asked questions

How do I create an account?

Please create an account on our website. You can activate your account by entering your credentials.

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When will my account be approved?

We approve your account after your first transaction of € 5 or more. This usually takes about 1 or 2 business days.

Read more

When I will be paid?

We can start paying you after we’ve checked and approved your account. After this, you decide when and how often we pay you.

Read more

How do I link Mollie to my website?

We offer tools for ready-to-use webshops, webshop modules and self-built webshops.

Read more

How do I file a complaint?

At Mollie, we value our customers' happiness and we want you to have the best experience as you engage with Mollie's products and services. However, we understand that sometimes things may go wrong. We are committed to putting things right and treat every expression of dissatisfaction seriously.

If there is something that you are unhappy with, and wish to make a complaint, then you can send your complaint to us via email to complaints@mollie.com.

Read more

I have an issue with my point-of-sale terminal

Please visit the Point-of-Sale section in your dashboard.

Frequently asked questions

How do I create an account?

Please create an account on our website. You can activate your account by entering your credentials.

Read more

When will my account be approved?

We approve your account after your first transaction of € 5 or more. This usually takes about 1 or 2 business days.

Read more

When I will be paid?

We can start paying you after we’ve checked and approved your account. After this, you decide when and how often we pay you.

Read more

How do I link Mollie to my website?

We offer tools for ready-to-use webshops, webshop modules and self-built webshops.

Read more

How do I file a complaint?

At Mollie, we value our customers' happiness and we want you to have the best experience as you engage with Mollie's products and services. However, we understand that sometimes things may go wrong. We are committed to putting things right and treat every expression of dissatisfaction seriously.

If there is something that you are unhappy with, and wish to make a complaint, then you can send your complaint to us via email to complaints@mollie.com.

Read more

I have an issue with my point-of-sale terminal

Please visit the Point-of-Sale section in your dashboard.

Frequently asked questions

How do I create an account?

Please create an account on our website. You can activate your account by entering your credentials.

Read more

When will my account be approved?

We approve your account after your first transaction of € 5 or more. This usually takes about 1 or 2 business days.

Read more

When I will be paid?

We can start paying you after we’ve checked and approved your account. After this, you decide when and how often we pay you.

Read more

How do I link Mollie to my website?

We offer tools for ready-to-use webshops, webshop modules and self-built webshops.

Read more

How do I file a complaint?

At Mollie, we value our customers' happiness and we want you to have the best experience as you engage with Mollie's products and services. However, we understand that sometimes things may go wrong. We are committed to putting things right and treat every expression of dissatisfaction seriously.

If there is something that you are unhappy with, and wish to make a complaint, then you can send your complaint to us via email to complaints@mollie.com.

Read more

I have an issue with my point-of-sale terminal

Please visit the Point-of-Sale section in your dashboard.

Frequently asked questions

How do I create an account?

Please create an account on our website. You can activate your account by entering your credentials.

Read more

When will my account be approved?

We approve your account after your first transaction of € 5 or more. This usually takes about 1 or 2 business days.

Read more

When I will be paid?

We can start paying you after we’ve checked and approved your account. After this, you decide when and how often we pay you.

Read more

How do I link Mollie to my website?

We offer tools for ready-to-use webshops, webshop modules and self-built webshops.

Read more

How do I file a complaint?

At Mollie, we value our customers' happiness and we want you to have the best experience as you engage with Mollie's products and services. However, we understand that sometimes things may go wrong. We are committed to putting things right and treat every expression of dissatisfaction seriously.

If there is something that you are unhappy with, and wish to make a complaint, then you can send your complaint to us via email to complaints@mollie.com.

Read more

I have an issue with my point-of-sale terminal

Please visit the Point-of-Sale section in your dashboard.

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MollieContactMerchants
MollieContactMerchants
MollieContactMerchants