Table of contents
Overview
What does accessible mean?
Mandatory for websites from 2025
Advantages for customers & stores
Testing accessibility: tools
Checklist for accessible websites
Special features for online stores
Accessibility for websites: Advantages and measures for retailers
May 10, 2024
Accessibility plays a particularly important role in online stores. Your accessible store gives customers with purchasing power access to your products. In contrast to simple websites, the checkout in an online store must also be accessible. Via Mollie, you not only offer your customers smooth online payments, but also a completely barrier-free checkout for which your shoppers don't even have to leave your store.
You can simply adapt the checkout to your store design and thus easily maintain the necessary contrast ratios. Our components contain all the UI elements you need for an accessible checkout that reduces friction points for all customers and thus increases your conversion.
A BITV test checks whether a website is designed to be accessible on the basis of the Barrier-free Information Technology Ordinance. Such a test can be carried out manually by a qualified person or automatically by test tools.
Websites must be accessible from June 28, 2025. This applies in particular to online stores and service providers. It therefore makes sense to strive for accessibility on your own website now.
If your online store is not (or no longer) accessible after the legal deadline and a market surveillance authority determines this or this situation is pointed out by consumers or associations, you will first be asked to make your website accessible. If you do not comply with this request, you may be subject to fines of up to EUR 100,000 in accordance with Section 37 (1) No. 8 BFSG. The authority can also order that your electronic business transactions be suspended until your website has been made accessible.
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