Using Jumper.ai and Mollie‚ customer support agents can easily sell and upsell products or services during a conversation started by a customer. Agents can also process sales during their conversations using in-chat payments. They can also re-engage with potential shoppers after a cart abandonment‚ notify them about a restock‚ process refunds‚ or allow them to pay a deposit for in-person orders. This means Jumper.ai users can monetise the micro-moments and build connections with customers through direct conversations while always offering an effortless payments process.

Mollie's integration with Vonage means businesses can guide customers to the products they love via multi-channel chats‚ such as Facebook Messenger and WhatsApp. Together‚ Vonage and Mollie will help companies to drive sales by combining advanced conversational commerce tech with a best-in-class payments solution to create a seamless buying experience. Payments requests can also be shared with customers directly via chat to redirect them to a payment page.

“We're delighted to be selected as a strategic payment provider for Vonage's Jumper.ai solution and to grow our presence in the conversational commerce space‚” says Michaela Weber‚ vice president of partnerships at Mollie. “Conversational commerce offers huge potential to engage with customers more directly and drive sales. We look forward to working with Vonage to help retailers differentiate themselves and bring their shoppers the best end-to-end user experience possible.”

Find out more about our integration with Vonage.